═══════════════════════════════════════════════════════════════ DISCOVERY WAYPOINT — PERSONA HYPOTHESIS WORKSHOP Hypothesis personas | 75–120 min | 5–12 people | Difficulty: Moderate discoverywaypoint.com/techniques/persona-hypothesis-workshop ═══════════════════════════════════════════════════════════════ BEFORE YOU START Product / service: ______________________________________ Date: _______________ Facilitator: _____________________ Decision these personas will guide: _____________________ Evidence available: ____________________________________ Target: 2–3 persona hypotheses. More than 3 = not useful. ⚠ These are HYPOTHESES — not facts. Label every attribute with confidence level. Low confidence = needs validation. ─────────────────────────────────────────────────────────────── STEP 1 — EVIDENCE RESET [0–15 min] ─────────────────────────────────────────────────────────────── Separate what we know from what we assume. Evidence we have (source): 1. _____________________________________ | Source: ______ 2. _____________________________________ | Source: ______ 3. _____________________________________ | Source: ______ 4. _____________________________________ | Source: ______ Assumptions we hold but can't yet support: 1. _______________________________________________________ 2. _______________________________________________________ 3. _______________________________________________________ ─────────────────────────────────────────────────────────────── PERSONA HYPOTHESIS CARD — duplicate for each persona [15–60 min] ─────────────────────────────────────────────────────────────── PERSONA NAME: __________________________________________ (Behavior-based name, not demographic. E.g. "The Cautious Evaluator") CONTEXT Role / situation: ______________________________________ Environment they work/live in: ________________________ Confidence: ★★★☆☆ (circles based on evidence) PRIMARY GOAL "When I'm in this situation, I'm trying to _______________ _________________________________________________________" Confidence: ★★★☆☆ PAINS 1. _____________________________________ | Confidence: ___ 2. _____________________________________ | Confidence: ___ 3. _____________________________________ | Confidence: ___ BEHAVIORS (what they actually do, not what they say they do) 1. _____________________________________ | Confidence: ___ 2. _____________________________________ | Confidence: ___ 3. _____________________________________ | Confidence: ___ WHAT THEY VALUE 1. _____________________________________ | Confidence: ___ 2. _____________________________________ | Confidence: ___ WHAT THEY DON'T CARE ABOUT 1. _______________________________________________________ CONFIDENCE RATING OVERALL: High ☐ Medium ☐ Low ☐ (High = supported by 3+ interviews. Low = team assumption only.) TOP ATTRIBUTES TO VALIDATE: 1. _______________________________________________________ 2. _______________________________________________________ ─────────────────────────────────────────────────────────────── STEP 3 — CONFIDENCE REVIEW [60–90 min] ─────────────────────────────────────────────────────────────── For each persona: which attributes are assumptions? Attribute most at risk of being wrong: _________________ Why it matters: ________________________________________ How we'd validate it: __________________________________ ─────────────────────────────────────────────────────────────── STEP 4 — VALIDATION PLAN [90–120 min] ─────────────────────────────────────────────────────────────── Attribute to validate | Method | Owner | Due ________________________________ | __________ | _____ | ____ ________________________________ | __________ | _____ | ____ ________________________________ | __________ | _____ | ____ ─────────────────────────────────────────────────────────────── QUALITY CHECK ─────────────────────────────────────────────────────────────── ☐ Each persona is behavior-based, not demographic-heavy ☐ Every attribute has a confidence rating ☐ No more than 3 personas produced ☐ Validation plan has named owners and due dates ☐ Personas are explicitly labeled "HYPOTHESIS" until validated Full facilitation guide: discoverywaypoint.com/techniques/persona-hypothesis-workshop Discovery Waypoint — discoverywaypoint.com